Free Apple Device Help (NOT Apple Inc.)

Quick Steps for Apple Devices

1. Restart your device – this solves many small issues.
2. Make sure Wi‑Fi is turned on.
3. Check for any simple message on your screen.

On a phone? Tap the blue button to call automatically.

Basic Apple Help Guidelines for Seniors

• Take your time – Apple screens can be sensitive to touch.
• Use good lighting so text and icons are easy to read.
• Always keep your Apple ID written somewhere safe.
• Do not share passwords unless it’s with someone you trust or our helpline at 1-888-634-3243.
• Restarting the device solves many problems.
• If unsure, call 1-888-634-3243 and we’ll guide you slowly.

Common Questions (Simple Answers)

My iPhone won’t turn on. What do I do?

Charge it for at least 10 minutes, then hold the power button. If it still doesn’t start, call 1-888-634-3243.

I forgot my Apple ID password.

You can reset it, but the steps can be confusing. Call 1-888-634-3243 and we’ll walk you through it slowly.

My iPad says “Storage Full.” What does that mean?

It means your device needs space. We can help remove large files safely. Call 1-888-634-3243.

I can’t hear sound during calls.

Make sure the volume is up and the mute switch is off. If still quiet, call 1-888-634-3243.

Is it safe to update my iPhone?

Yes, updates help keep your device secure. If you want us to guide you, call 1-888-634-3243.

Apple Devices We Help With

No matter the model, call 1-888-634-3243 for free help.

Testimonials from Older Adults

"They helped me unlock my iPad when I forgot my password. Very patient! Call 1-888-634-3243." – Margaret, 76

"I thought my iPhone was broken. One call to 1-888-634-3243 and it was fixed. Lovely people." – Patrick, 71

"Clear instructions and very kind. I appreciate that this service is free. Call 1-888-634-3243." – Helen, 82