Free Android Help for Seniors — Call 1-888-634-3243
We are a free, independent, non-profit organisation helping older adults with Android phones and tablets. We are NOT Google, Samsung, or Motorola. Call our helpline any time for patient help: 1-888-634-3243.
Android can be easy — we show you how
Android phones can be made simple: big text, simple screens, fewer apps, and one-button shortcuts. We help you set that up for free. Call 1-888-634-3243 for a friendly live guide.
Tip: if you are on your phone, tap the blue Call button to dial 1-888-634-3243 right now.
Why Android is easy for older people (plain words)
- Big text and buttons: Android lets us make text larger and buttons easier to press.
- Simple home screen: We can show only the apps you use most — phone, messages, camera — right on the main screen.
- One-touch calling: Place a big Call button for family or for our helpline 1-888-634-3243.
- Automatic help: We can show step-by-step instructions on the phone, and we can talk you through problems over the phone.
- Flexible brands: These tips work for Samsung, Google Pixel, Motorola, OnePlus and many other Android brands.
- We help for free: We are an independent non-profit offering patient support — not Apple, not Google. Call 1-888-634-3243.
Basic Android Guidelines for Older Adults
These are simple, safe tips to make your Android easier to use. If you'd like, call 1-888-634-3243 and we will set these up with you for free.
- Make text larger: Go to Settings → Display → Font size. We can do this with you over the phone — call 1-888-634-3243.
- Simplify the home screen: Remove apps you don't use; keep only Phone, Messages, Camera, Photos, and one browser.
- One-tap calling: Add a contact shortcut (for family or us: 1-888-634-3243) to the home screen for quick dialing.
- Enable hearing or vision helpers: Many Android phones have hearing aids and magnifier features under Accessibility.
- Turn on automatic updates: These keep the phone safe and can help apps run smoothly.
- When in doubt, call: If a step feels risky or confusing, call our non-profit helpline at 1-888-634-3243.
Frequently Asked Questions — Simple Answers
Q: My phone is frozen. How do I fix it?
A: Press and hold the power button for about 10 seconds until it restarts. If that doesn't work, call 1-888-634-3243 and we will talk you through a safe restart.
Q: How do I make text bigger?
A: Open Settings → Display → Font Size. Slide the bar to the right for bigger text. If you prefer, dial 1-888-634-3243 and we will guide you slowly.
Q: My battery dies quickly — what helps?
A: Lower screen brightness, close apps you don’t need, and turn off Bluetooth if not in use. We can walk you through these steps — call 1-888-634-3243.
Q: How do I print a photo or contact?
A: Open the photo or contact, tap Share or Print, and choose a nearby printer. If this sounds hard, call 1-888-634-3243 and we’ll do it together on the phone.
Q: Can you help with WhatsApp / Messages?
A: Yes — sending photos, making calls, and backing up messages are all things we guide for free. Call 1-888-634-3243.
Android Brands We Help
We help people with most Android phones and tablets. Call 1-888-634-3243 for free personal guidance.
Easy Troubleshooting — Try these first
- Restart your phone (hold the power button 8–12 seconds).
- Check Wi-Fi and mobile data.
- Make sure the screen is not blocked by a case.
- Close apps that you don’t need.
- Try removing and reinserting the SIM card carefully (if comfortable).
- If you still need help, call 1-888-634-3243 and we’ll help step-by-step.
Simple Tips to Keep Your Android Easy
- Keep the phone charged between 30% and 80% to preserve battery life.
- Update apps only when connected to Wi-Fi to save data.
- Print a test page once a month if you use a printer with your phone.
- Write your important numbers down and add at least one as a big home screen shortcut (like 1-888-634-3243).
Testimonials — People we've helped
"They talked me through the whole thing and set up big text on my phone. I called 1-888-634-3243 and felt calm the whole time." — Joan, 77
"I was scared to touch settings but they guided me. Call 1-888-634-3243 — they are patient and free." — Harold, 70
"I use fewer apps now and everything is simpler. The team helped me set a big call button for my daughter and the helpline 1-888-634-3243." — Eileen, 82
Accessibility & Safety
We encourage using built-in accessibility: larger font, high contrast, magnifier, and hearing aid settings. Never share your passwords with strangers. If you need someone to check an email or message, call our free helpline at 1-888-634-3243.